Account Management
Browse 8 step-by-step guides and support resources.
What Are the Differences Between FX Replay Plans and Their Pricing?Learn how upgrading your FX Replay subscription preserves your data while expanding access based on your new plan’s features - understand limits on session duration, data retention, and enhanced backtesting, analytics, and journaling capabilities.Unable to access my accountLearn how to troubleshoot login issues on FX Replay by clearing cache and cookies, using incognito mode, disabling browser extensions, or switching browsers. If problems persist, contact support for further assistance.How to reset your password?Learn how to reset your FX Replay password easily using the "Forgot Password" link - if you encounter any issues, our support team is here to help at contactus@fxreplay.com.FTMO DiscountLearn how FTMO community members can receive an exclusive 30% discount on FX Replay subscriptions—sign up through your FTMO Client Area or contact support for existing customer discounts.I can not get past CAPTCHAResolve frustrating infinite CAPTCHA loops quickly by clearing cache and cookies, disabling browser extensions, using incognito mode, checking your connection, scanning for malware, updating or switching browsers.What Happens If I Miss a Promotional Offer, and Are There Alternative Discounts Available?Promotional offers are a great way to save on your FX Replay subscription. However, these offers are often time-sensitive, and customers may wonder what happens if they miss out on a promotion. This article explains the policy on expired promotions and highlights alternative discounts that may be available.Does FX Replay offer a free trial?Learn how to start your 5-day free trial with FX Replay - create an account, choose your plan, enter payment details (no charge during trial), and explore powerful backtesting tools. Support is available if you need help during setup.How to Cancel My SubscriptionLearn how to cancel your FX Replay subscription before renewal to avoid future charges - follow the step-by-step guide in Account Settings to manage and finalize your cancellation easily.