I can not get past CAPTCHA

FX Replay Help CenterUpdated June 26, 2026

Resolve frustrating infinite CAPTCHA loops quickly by clearing cache and cookies, disabling browser extensions, using incognito mode, checking your connection, scanning for malware, updating or switching browsers.

Troubleshooting

If you're encountering an infinite loop of CAPTCHA challenges, it can be frustrating. Here are some steps you can take to resolve the issue:

  • Clear Your Browser Cache and Cookies:
    • Go to your browser settings.
    • Find the options to clear browsing data.
    • Select cookies and cached images/files, then clear them.
  • Disable Browser Extensions:
    • Some extensions, especially ad blockers or privacy tools, can interfere with CAPTCHA.
    • Try disabling them temporarily to see if that resolves the issue.
  • Use Incognito/Private Mode:
    • Open a new incognito or private browsing window.
    • This mode doesn’t use existing cookies or cache, which might bypass the CAPTCHA loop.
  • Check Your Internet Connection:
    • Ensure that your connection is stable. Sometimes, using a VPN or proxy can trigger more CAPTCHAs.
  • Scan for Malware:
    • Run a scan on your device to ensure there aren’t any malware or unwanted programs affecting your internet traffic.
  • Try a Different Browser:
    • Switching to another browser can help determine if the issue is browser-specific.
  • Update Your Browser:
    • Make sure your browser is up to date, as outdated versions can sometimes cause issues.

By following these steps, you should be able to reduce or eliminate the CAPTCHA challenges you're experiencing.

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