Purchased the Wrong Plan? Here's How to Upgrade
You don't need to cancel and repurchase — you can upgrade directly from Account Settings.
Upgrading Your Plan
You don't need to cancel and repurchase — you can upgrade directly from your account.
How to upgrade
- Go to Account Settings
- Open the Billing / Subscription tab
- Under your current plan, select Manage Plan or choose the plan you'd like to upgrade to
- Follow the on-screen steps to complete the upgrade
Your upgraded plan will apply automatically. You'll only be charged the prorated difference for the time remaining in your current billing period, and all your account data carries over.
Frequently Asked Questions
Frequently Asked Questions
Will I be charged the full price again?
No — you only pay the prorated difference for the remainder of your billing period.
Will I lose my sessions or data?
No. Everything carries over automatically when you upgrade.
I can’t find the Billing tab.
Contact support and we’ll take care of the switch for you.
I want to downgrade, not upgrade.
Downgrades work differently — please contact support and we'll help.
I’m on an annual plan.
Annual plan switches may vary. Contact support and we'll confirm your options.
The upgrade failed or my plan didn’t update after payment.
Contact support with your account email and we'll look into it right away.