I am unable to save notes in the journal

Troubleshooting

Likely diagnoses: Browser Cache or Extension Conflict

Clear your browser’s cache and cookies. Disable ad blockers or privacy extensions

temporarily — this may block journal saving scripts.

For Web Browsers

Google Chrome

1. Click the three-dot menu (top-right).

2. Go to Settings >

   Privacy and security

   Clear browsing data.

3. Select Time range (choose

   "All time" for a full clean).

4. Check

   Cached images and files

   (and other items if desired).

5. Click Clear data.

Mozilla Firefox

1. Click the menu button (☰) and choose

   Settings.

2. Go to

   Privacy & Security

   Cookies and Site Data.

3. Click Clear Data....

4. Check Cached Web Content.

5. Click Clear.

Safari (macOS)

1. Go to Safari >

   Settings >

   Advanced tab.

2. Enable Show Develop menu

   in menu bar.

3. In the top menu, click

   Develop >

   Empty Caches.

Microsoft Edge

1. Click the three-dot menu >

   Settings.

2. Go to

   Privacy, search, and services.

3. Under

   Clear browsing data,

   click

   Choose what to clear.

4. Select

   Cached images and files.

5. Click Clear now.

🧩 Disabling Privacy Extensions by Browser

Google Chrome / Microsoft Edge (Chromium-based)

1. Click the three-dot menu

   in the top-right corner.

2. Select Extensions >

   Manage Extensions.

3. Find the privacy extension you want to disable (e.g., uBlock Origin,

   DuckDuckGo Privacy Essentials).

4. Toggle the switch off

   or click Remove to uninstall

   it.

Quick Tip: You can also click

the puzzle piece icon in the toolbar to access and toggle extensions quickly.

Mozilla Firefox

1. Click the three-line menu

   (☰) >

   Add-ons and themes >

   Extensions.

2. Locate the extension (e.g., Privacy Badger).

3. Click the ellipsis (⋯)

   next to it.

4. Select Disable or

   Remove.

Safari (macOS)

1. Go to Safari >

   Settings >

   Extensions tab.

2. Uncheck the box next to the extension to disable it.

3. Or select the extension and click

   Uninstall.