What to do if your chart isn't displaying candle bars?

FX Replay Help CenterUpdated June 26, 2026

Learn how to quickly fix missing candle bars on your chart with simple troubleshooting steps, including logging in again, favoriting candle types, verifying hidden settings, or using the ALT + R shortcut to reset your chart settings.

Troubleshooting

If your chart isn't showing candle bars, here are some troubleshooting steps you can follow to resolve the issue:

  1. Log Out and Log Back In
    • Sometimes, logging out and then logging back into your account can refresh your settings and fix display issues.
  2. Favorite Candle Types
    • Ensure your preferred candle types are set to favorite. This can make them easily accessible and prevent unexpected setting changes.
  3. Check for Hidden Settings
    • Verify that no hidden settings are affecting the display of your candle bars. Double-check your chart settings and preferences.
  4. Use the ALT + R Shortcut
    • If the above steps don’t work, try resetting your chart settings by pressing ALT + R. This shortcut can quickly restore your chart to its default settings and often resolves display issues like missing candle bars.

Why use ALT + R? The ALT + R shortcut is a quick and effective way to reset your chart settings. This can help resolve various display issues, including missing candle bars, by returning your chart to its default state.By following these steps, you should be able to fix any issues with missing candle bars on your chart.

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